Customer Service

Returns Policy

We want you to be happy with your order. If something isn't right, here's how returns work.

30-Day Return Window

Items may be returned within 30 days of delivery for a refund or exchange, provided they're unused and in original packaging.

Non-Returnable Items

Perishable, personalised, or made-to-order items are excluded from returns unless faulty or damaged.

Faulty or Damaged Goods

Report faulty or damaged items within 48 hours of delivery. We'll arrange a replacement or full refund at no cost to you.

How to Start a Return

Email us with your order number and reason for return. We'll issue return instructions within 1 working day.